Tamara Jean (TJ) Fredrikson
P O Box 713
Winters, California 95694
707.344.3402

Resume in XHTML - PDF
Project Manager with Nineteen Years Experience Managing Projects and Customer/Client Expectations
and Seven Years Supporting Emergency Response Teams Seeks Position as Disaster Assistance Employee

OBJECTIVE
Serve as a Disaster Assistance Employee in the Response and Recovery Directorate Supporting the Emergency Response Teams in a Planning or Customer Service Capacity


KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)
  • Ability to provide stellar customer service.
  • Ability to analyze information, prioritize, make critical decisions, and solve problems in stressful environments.
  • Ability to be flexible and adaptable with work assignments and program change.
  • Ability to be sensitive to local demographic, legal, and cultural issues.
  • Ability to work effectively and cooperatively with team members, applicants, and other State and Federal agencies.
  • Skill in presenting complex information in a simplified manner.
  • Skill in the advanced functions of Excel (e.g., macros, pivot-tables) and other Microsoft software.
  • Skill in facilitating positive work relationships with individuals of diverse backgrounds (e.g., culture, physical and mental capacity, language).

HIGHLIGHTS
  • Excels at meeting with Clients to determine objectives, developing a strategy to meet those objectives, and implementing the plan to successfully meet or beat established time frames.
  • Consistently successful at taking responsibility for previously scrambled projects that seem doomed to failure, applying appropriate tools and processes to bring organization to the project, prioritizing issues and tasks to create a manageable path to deployment, and finally implementing the plan to bring the project to a successful live/production state.
  • Extremely high test scores on the two mathematics sections of the GRE (100% and 96%), straight As in all Major classes and prerequisites, and accepted to one of the toughest Master's degree programs on the planet (UIUC required a 1400 or better on two of three sections of the GRE to even be considered for acceptance).
  • Worked, studied, and traveled in Guam and the Marianas, Micronesia, the Marshall Islands, Taiwan, the Philippines, Bali, Sweden, Germany, Holland, France, Spain, Mexico, and Canada.

EXPERIENCE
TFREDRIKSON and TJ INTERACTIVE, INC.  -  Northern California
Technical Project Manager, Senior Engineer, President & CTO
Aug 1999 - Present
  • Serve as primary point of contact for Customers/Clients throughout each project
  • Meet with Clients to determine needs priorities and objectives, then develop a strategy to meet those objectives and implement the plan to successfully achieve the objectives
  • Consistently produce products to meet established timelines
  • TFREDRIKSON and TJ INTERACTIVE, INC.    Technical Project Manager, Senior Engineer, President & CTO
    Aug 1999 - Present
    Managing all phases of the project from initial needs assessment to developing a strategy and implementing the plan.
  • NACIO INTERACTIVE (DEVELOPMENT SERVICES)    Director of Engineering, Technical Project Manager, Lead Developer
    Aug 2005 - Aug 2007
    Accurately able to determine Client needs and issues in the context of currently existing methods, test several demo/prototype versions of potential solutions, provide feedback to key decision makers, then implement the system, train users, and monitor Client reactions. Organizing technical projects and prioritizing developer workloads to consistently produce quality web applications within budget.
  • MARKETLIVE (MULTIMEDIA LIVE)    Web Engineer, E-Commerce
    Sept 2004 - March 2005
    Incident response (Live Site Engineering) for an e-commerce company supporting 150+ clients totaling over $6 billion in online orders per year. Acted as Engineering's escalation point when IT/Managed Services processes failed to resolve live site issues.
  • RIGHTSCENTER    Software Engineer, Intellectual Property Rights
    Nov 2000 - July 2001
    Completed tasks from remote home office with minimal supervision on or before all established deadlines.
  • ANDROMEDIA    Build/Release Intern, Web Personalization Software
    Aug 1999 - Oct 1999
    Buildmaster for Engineering company later acquired by Macromedia (now Adobe).

FEDERAL EMERGENCY MGMT AGENCY - Disaster Assistance Employee
Sept 1992 - Jan 2000
Disasters and Assignments
  • Planner, Information and Planning, Response and Recovery Directorate, Region IX
    Planner, Reports Specialist, and Consultant to GIS, Individual Assistance (IA) and Public Assistance (PA) Information Management Systems (IMS) departments
    • DAE supporting ERT efforts for Typhoons and Drought in Micronesia (Federated Stataes of Micronesia, Guam, and Commonwealth of the Northern Marianas), Hurricanes in Hawaii, Preliminary Damage Assessment (PDA) for a Big Wave on Kili in the Republic of the Marshall Islands, Flooding in Washington state (DFO and Regional HQ), and in support of longer term disaster maintenance at the Region IX Headquarters office in the Presidio of San Francisco.
    • Compiled information for PDAs, wrote Situation Reports, and co-authored After Action Reports (AAR) for multiple disasters in the Pacific
    • Computed statistical data and verified authenticity of source material, then used that data to compile, organize, assemble, and develop information for use in program reviews, briefings, meetings, and reports
    • Coordinated with high level FEMA representatives in order to obtain accurate and useful information for reporting
    • Completed Information and Planning Preparedness Exercises in Hawaii, Arizona, and at the Emergency Management Institue (EMI) in Emmittsburg Maryland
  • IMS Specialist, IA, Response and Recovery Directorate, Region IX
    Manager of Duplication of Benefits (DOB), Supervisor of 4-75 Data Entry Specialists, ADAMS and NEMIS Development Team and Government Acceptance Test Participant
    • DAE supporting ERT efforts for many different disasters at the National Processing Service Center (NPSC) in Winchester VA, the Northridge Earthquake at Region IX CPO in Redwood City California, the Floods of 1993 at CPO in Kansas City Missouri, Hurricane Iniki at DFO in Honolulu and Kauai Hawaii, and NEMIS Trainings at EMI in Emmittsburg
    • Seven years with increasing responsibility in IMS including training, managing, and guiding teams of data entry technicians ranging from 4 - 75 members
    • Five years designing, documenting, accepting enhancements, deploying new releases, and supporting older versions of the Automated Disaster Assistance Management System (ADAMS) and the National Emergency Management Information Systems (NEMIS) disaster assistance software applications
    • Completion of multiple NEMIS Training Courses
  • Office Locations in Order of Frequency
    Region IX Headquarters in California, NPSC in Winchester Virginia, FEMA National Headquarters in Washington DC, Pacific Area Office in Hawaii, EMI in Emmittsburg Maryland, Region X Headquarters in Bothel Washington, and various Disaster Field Offices throughout the Nation and its Territories and Protectorates

EDUCATION
University of Illinois, Urbana-Champaign   -  Urbana, Illinois
Master of Science - Computer Science
2001
San Francisco State University   -  San Francisco, California
Bachelor of Science - Computer Science
2000
University of Virginia   -  Charlottesville, Virginia
B.A. in Spanish, Independent Study: Human Linguistics
1992

TEST SCORES
Graduate Record Exam   (GRE)
1995